Scammers targeting seniors with medical alert system
These calls are not made by Life Alert, the company says on its website. All of these are telemarketing scammers trying to mislead and defraud consumers by using our trademarked name so they can get your address, credit card number and bank information to charge you. The BBB warns consumers to beware of the following red flags: Free offers: Be wary of free offers that require you to pay a handling charge or other fees. In the case of medical alert systems, ask if there are additional monthly service charges. If the telemarketer says a friend or family member bought the unit, ask for the name of the person and verify the payment with that person before agreeing to anything. Scare tactics: Being trapped in your own home with no way to call for help can be a scary situation for anyone, but for many seniors, it can be a realistic scenario. Dont fall for scare tactics. Calls for immediate action: If the caller says, This offer is good for today only, hang up.
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Security system scam alert
A few days later, she received another call, also from California, but from a different number. That time, a live person encouraged her to set up an appointment to install the system at her house, but McCord hung up the phone. “I couldn’t understand why they were calling me, and then when he was so insistent it was free, I was pretty sure,” she said. When attempting to call the number, there is no option to talk to anyone about installing the system. “I’m afraid that there are people who really need the medical alert system, who can’t afford it, and when they hear it’s gong to be free, it’s a relief,” McCord said. “I really think people will fall for it.” McCord recently signed up for Medicare and she suspects that it how the scammer got her phone number. She filed a complaint with the Attorney General’s Consumer Protection Division.
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National Silver Alert Act could save lives of adults, seniors who wander
BBB Serving Greater Cleveland has reported an influx of inquiries in recent days about a company using a variety of different names such as Medical Emergency, Medical Alert Company, First Alert Company, Life Alert USA, and Medical Alarms Hewlett. The company claims to be offering a free medical alert system and tells the listener that the system will be provided to them because a family member or a friend believes they should have it, and that the system and shipping is already paid for. In many cases, seniors who have provided their bank account or credit card information to verify their identity have found they were charged the monthly service fee, usually around $35.00, then the system never arrived or they had trouble returning it and obtaining a refund. A Cleveland woman reported to BBB in mid-May that Medical Alarms Hewlett called her, offering a new system. At first, she thought it may have been the same brand her late husband had used. When the product arrived, she realized it wasnt the brand she assumed it was and called the company to get directions to return it. The company hung up on her at first, but she eventually got through to someone who told her to ship it back to Life Alert USA at a Lynbrook, NY address. (BBB records show a company named Lifewatch, Inc. at that address.) She is still disputing a $34.95 monthly service fee that was debited to her account.
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US plans ‘Silver Alert’ to find missing seniors
While West Virginia has been fortunate enough to have only needed the system a handful of times, it has been successful with returning those individuals home safely. A strong communication network is critical to first-responders when an adult or senior citizen goes missing, lawmakers say. The Silver Alert, which is modeled after a successful West Virginia program, has the potential to greatly improve the way we locate missing adults and seniors by allowing for coordination and support across jurisdictions, Rockefeller said. Laurel Kirksey, executive director of Alzheimers Association, West Virginia Chapter, said since the Silver Alert has been in place, it has helped with locating missing adults and senior citizens. She said six out of 10 adults with Alzheimers disease will wander. You want to give people with Alzheimers disease and dementia their independence but also want to guarantee their safety, Kirksey said. Silver Alert legislation helps ensure coordinated efforts by law enforcement to put out immediate action on any adult with cognitive impairment who has wandered. We strongly encourage lawmakers support this piece of legislation as we believe the model that has been successful in our own state can save lives across the country.
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December 20, 2013 2 Photos The first day of winter arrives at 12:11 p.m. Saturday afternoon in Edgecombe County. According to forecasters, it will feel anything but wintry. December 20, 2013 1 Photo Target is grappling with security and a public relations nightmare just as the holiday shopping season is wrapping up. December 20, 2013 CHARLOTTE A record number of North Carolinians 2,826,500 will travel 50 miles or more for the Christmas/New Year’s holiday, according to AAA Carolinas. December 20, 2013 A group of about 50 educators, parents and community members met Tuesday evening in the media center of C.B.
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BBB Warns Seniors of Deceptive Telemarketing Calls Offering Free Medical Alert Devices
View gallery Chairman Senator John Rockefeller, D-WV, speaks during the Senate Commerce, Science and Transportation Committee hearing March 1, 2012 at the Russell Senate Office Building on Capitol Hill in Washington, DC (AFP Photo/Mandel Ngan) Washington (AFP) – Capitalizing on the success of urgent “Amber Alert” bulletins that help authorities find missing children, US lawmakers introduced a similar program for the elderly Tuesday that they hope to implement across America. If passed by Congress, the legislation sponsored by six US Senate Democrats would create a “Silver Alert” aimed at helping locate missing senior citizens suffering from conditions such as dementia. The system is already in place in a handful of states, but lawmakers like Senator John Rockefeller of West Virginia want to take the program nationwide. “The Silver Alert, which is modeled after a successful West Virginia program, has the potential to greatly improve the way we locate missing adults and seniors by allowing for coordination and support across jurisdictions,” Rockefeller said in a statement. The bill is backed by groups like the Alzheimer’s Association and the National Sheriffs’ Association. “Every day, the families of those suffering with dementia live with the fear that their loved one will go out and forget the way home,” Senator Chris Coons said, noting that adults with medical conditions are “especially susceptible to illness, injury, or death if they are not found within 24 hours.” According to the Alzheimer’s Association, 5.2 million Americans 65 or older are living with Alzheimer’s, a condition characterized by memory loss, confusion with time and place, and decreased judgment. That number will only grow, as the nation’s large “Baby Boomer” generation ages. Health
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